Privacy policy
Introduction
Please read this Privacy Policy (“Policy”) carefully before using our website accessible at fitflow.ai including all pages and features (“Website), our application (“App”) and related services. The Website and the App (when it’s available) are operated by Accelerate Media Group Inc., having its registered address at
9364 N Rinker Drive, Mechanicsville, VA 23116, United States, with company registration number 11321750 (“Company”, “we”, “us” or “our”). To better protect your privacy, we provide this Policy explaining our privacy practices and the choices you can make about the way your information is collected and used by us.
Your access to and use of our Website, App and/or Services is conditioned upon your acceptance of and compliance with this Policy. This Policy applies to all visitors, users and others who wish to access or use our Website, App and/or Services.
In addition to reviewing this Policy, please also review our Terms and Conditions and any other terms and conditions that may be posted elsewhere on the Website or otherwise communicated to our users.
By accessing or using our Website, App and/or Services you (“you,” “your,” and “User”) agree to be bound by this Policy and our Terms and Conditions. If you disagree with any part of this Policy or our Terms and Conditions then you do not have permission to access our Website, App and/or Services.
We will collect and use your Personal Information (as defined below) in ways that are described here, and in a manner that is consistent with our obligations and your rights under applicable data protection laws including, but not limited to:
– Children’s Online Privacy Protection Act (COPPA);
– California Consumer Privacy Act (CCPA);
– California Online Privacy Protection Act (CalOPPA);
– California’s Shine the Light law, etc.
For purposes of this Policy, “Personal Information” means any information relating to a living individual who can be identified from that information (or from that data and other information in our possession).
All capitalized terms used in this Policy and not otherwise defined shall have the meanings provided for those terms in our Terms and Conditions.
Eligibility
Our Services are not intended for use by people who haven`t reached the age of 16, and we do not knowingly collect Personal Information from people who haven`t reached the age of 16. If the law of your state/country requires us to obtain the consent of a parent or a legal guardian to process your Personal Information, you may not use our Website, App and Services, and provide us with your Personal Information without such consent.
Types of Personal Information collected by us
We may collect, use, store and transfer different kinds of Personal Information about you that we have categorized as follows:
– information you provide:
- a)contact information such as your name, email address, phone number, and address;
- b)other information such as a birth date, password, billing information, credit card information, demographic information, your personal interests and background, gender, age, data on physical characteristics (such as weight, height, areas for improvement, etc.), fitness level, food and diet preferences, meditation preferences;
– information about how you use our Website, App and/or Services (the pages and profiles you view, how you browse the Services, and purchases you make through our Website, App and/or Services);
– information and content you upload (information about the content you upload, such as the time, date and place the photo or content was taken or uploaded, and how you use them, who views them or with whom you share them);
– information automatically collected (your IP address, browser type, Internet service provider, platform type, the website or the app from which you came and the website or the App to which you are going when you leave our Website and/or App, date and time stamp and one or more cookies that may uniquely identify your browser or your account, the unique device ID, hardware ID, and Facebook ID, Apple Identifier for Advertising, Google AdID, device type, model and manufacturer, mobile device operating system brand and model, mobile carrier, phone number and email address);
– your usage data concerning how you interact with our Website, App and Services. For example, it can be information concerning your taps on certain areas of the interface, the features, and content you interact with, workouts you do, the time and duration of your workouts, how often you use our Website, App and Services, how long you are on the Website and/or in the App, your training program progress, your subscription orders, information about the ads in our Website and App with which you interact;
– your communications with us and other users (such as emails, and comments that you post on the pages we have on a third-party service);
– location information;
– information provided by others (we may collect information that third-party organizations may provide to us, such as contact details, demographic information, credit reference, fraud prevention information, updated payment information or payment methods related to your paid account or paid subscription and services);
– cookies and similar technologies.
Purposes of Personal Information use
We will use your Personal Information for:
– complying with applicable laws and regulations;
– providing you with the Services that you request from us;
– complying with our obligations arising from any contracts entered into between you and us, or between you and our affiliates or service providers;
– providing you with information about other products and services we offer;
– fulfilling your requests for technical assistance, Service-related information, or any other communication that you initiate with us;
– communicating with you regarding your use of our Website, App and/or Services;
– notifying you about changes to our Services;
– quality assurance, and to record details about the Services you order from us;
– improving our Website, App and/or Services;
– personalizing our advertisements;
– performing data analyses (including anonymization and aggregation of Personal Information);
– enforcing our Terms and preventing and combating fraud.
Cookies
A cookie is a very small text document, which often includes an anonymous unique identifier.
We may use the next types of cookies:
- Strictly Necessary Cookies:
– are essential to make our Website and App work;
– enable you to move around our Services and use their features;
– without these cookies, services that are necessary for you such as accessing secure areas can’t be provided.
- Analytics Cookies:
– collect information about how people are using our Website, App and/or Services, which pages of the Website are visited the most often, how people are moving from one link to another;
– provide us with analytical information about how our Website and/or App is performing and how we can improve it.
- Functionality Cookies:
– allow us to remember the choices you make;
– allow us to provide enhanced features and content to you.
- Advertising Cookies:
– are used to deliver advertisements on our Services;
– deliver advertisements that are more relevant to you and your interests;
– cookies are also used to limit the number of times you see an advertisement as well as help measure and report the results and effectiveness of an advertising campaign.
Session cookies are temporary and expire once you close your browser (or once your session ends). Persistent cookies remain on your hard drive until you erase them or your browser does, depending on the cookie’s expiration date.
First-party cookies are cookies that belong to us, whereas third-party cookies are cookies that another party places on your browsing device through our Website or App.
We do not have control over the placement of cookies by other websites, even if you are directed there from our Website or App. Please review the privacy and cookie policies located on those websites for information about the use of cookies there.
If you use our Website, you can prevent the setting of cookies by adjusting the settings on your browser (see your browser “Help” for how to do this). If you use our App you can change the cookie settings in the App settings. Be aware that disabling cookies will affect the functionality of the Website and the App. Disabling cookies will usually result in also disabling certain functionality and features of the Website and the App.
Do-Not-Track signals
Our Website and App do not support “Do Not Track” signals. To determine whether any of the third-party services we use honor the “Do Not Track” signals, please read their privacy policies.
How we may share your Personal Information
We share the information we obtain with:
– our affiliates and subsidiaries;
– third parties as part of a merger or acquisition;
– service providers (to provide services or handle transactions on our behalf, such as payment processing, email distribution, list processing, postal mailing, analytics, digital content or print subscription performance measurement, ad serving);
– providers of notifications services;
– providers of message and customer service tools;
– cloud storage providers;
– App Store developed by Apple Inc. (helps us to distribute our App). Its privacy policy is accessible at: https://www.apple.com/legal/privacy/data/en/app-store/;
– Google Play developed by Google LLC (a digital distribution service that helps us to distribute our App). Its privacy policy is accessible at: https://policies.google.com/privacy;
– advertisers, advertising- and marketing-related service providers and partners;
– Google Analytics – a web analysis service provided by Google LLC. Google utilizes the information collected to track and examine the use of our Services, to prepare reports on their use. Google may use the information collected to contextualize and personalize the ads. Its privacy policy is accessible at https://policies.google.com/privacy?hl=en;
– Hotjar is an all-in-one analysis and feedback tool that reveals the online behavior and feedback of Service users. Its privacy policy is accessible at https://www.hotjar.com/legal/policies/privacy;
– other analytical service providers which help us to understand how users use our Services, find us (for example, who was the advertiser that delivered an ad to users, which led you to an App Store with our App), to measure the effectiveness of some features of our Website, App, Services and ads, etc.;
– as necessary to protect our rights (if it is necessary or appropriate to protect, enforce, or defend our legal rights, the privacy or safety of our employees, users of our Services or other individuals and entities, or to comply with or enforce applicable industry standards, law or legal process, including responding to court orders, warrants, subpoenas and other requests from public and government authorities);
– with your consent or otherwise at your direction.
Links to third-party websites
We do not review all of the pages which have links on our Website and/or App and we are not responsible for the contents of any such linked pages. The inclusion of any link does not imply endorsement of such a website and/or service by the Company. Therefore, the privacy practices of these third-party websites and services can differ from ours. Use of any such linked website and/or services is at your own risk. We strongly recommend you to read the privacy policies of all linked pages.
Your Privacy Rights
Subject to certain exceptions, you have the following rights with respect to your Personal Information:
– the right to receive notice of any actual or potential privacy breach with respect to your Personal Information;
– the right to know the categories and the specific pieces of Personal Information we have collected about you;
– the right to know the categories of Personal Information the Company has disclosed for a business purpose or has sold to third parties;
– the right to know the categories of third parties to whom Personal Information was sold;
– the right to know the categories of recipients to whom Personal Information was disclosed;
– the right to opt-out of Personal Information sales to third parties;
– the right to know the categories of sources of Personal Information;
– the right to know the business or commercial purposes for collecting or selling Personal Information;
– the right to request deletion of Personal Information we have collected from you, subject to certain exceptions;
– the right to be free of discrimination for exercising these rights.
All of these rights are subject to certain conditions and exemptions. For example, we will not be obligated to delete your Personal Information if we need to retain it to protect ourselves in the event of a legal claim.
California’s Shine the Light law provides California residents with the right to request information concerning:
– the Personal Information disclosed by us to third parties for the third parties direct marketing purposes during the immediately preceding calendar year;
– the names and addresses of all third parties that received your Personal Information for direct marketing purposes during the previous calendar year. If the nature of the third party’s business cannot be reasonably inferred from their name, we will also provide examples of the products or services that the third-party markets.
California residents may make a request pursuant to their rights under the CCPA and the California’s Shine the Light law by contacting us at [email protected] or by sending your request to
9364 N Rinker Drive, Mechanicsville, VA 23116, United States
Miscellaneous
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect.
The information that we collect from you is stored on our servers or on servers provided by cloud service providers. If you are a resident of the United State of America, your Personal Information may be transferred within or outside the United State of America to areas where privacy laws may be less strict than in the United State of America. By submitting your Personal Information, you agree to this transfer, storing, and processing. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Policy. Unfortunately, the transmission of information via the Internet is not completely secure.
Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Website and/or App; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorized access.
Personal Information shall be processed and stored for as long as required by the purpose it has been collected for. Personal Information collected for purposes related to the performance of a contract between the Company and you shall be retained until such contract has been fully performed. Personal Information collected for the purposes of our legitimate interests shall be retained as long as needed to fulfill such purposes.
Changes to this Policy
We may revise this Policy at any time without notice. We will publish the revised Policy on our Website and/or App. By continuing to use our Website, App and/or Services you agree to be bound by the new version of this Policy.
If you have any questions about this Policy and/or our Terms and Conditions, please contact us at [email protected].
REVISED: 01/2024
