European Dispute Resolution

In the event of a dispute that remains unresolved between you and us, you are entitled to file a complaint via https://ec.europa.eu/consumers/odr. However, please note that we are not obligated to participate in an alternative dispute resolution process with a consumer arbitration board and we will not do so, except where we are required to do so by law. We try to resolve any problems with our customers directly. So, in case you have any problems and/or claims please write us at [email protected].